Technological innovation is hurling itself upon us once again. This time,
it’s coming in the form of improving the way we communicate, bringing
with it new capabilities that change the meaning of the phrase telephone call.
VoIP (often pronounced “voyp”) is the name of this new communications
technology.
VoIP, which stands for voice over Internet protocol, basically means voice
transmitted over a digital network. Well, that isn’t technically accurate
because the Internet isn’t strictly necessary for VoIP, although it was at first.
What is necessary for VoIP technology is the use of the same protocols that
the Internet uses. (A protocol is a set of rules used to allow orderly communication.)
Thus, voice over Internet protocol means voice that travels by way of
the same protocols used on the Internet.
VoIP is often referred to as IP telephony (IPT) because it uses Internet protocols
to make enhanced voice communications possible. The Internet protocols
are the basis of IP networking, which supports corporate, private, public,
cable, and even wireless networks. VoIP unites an organization’s many
locations — including mobile workers — into a single converged communications
network and provides a range of support services and features
unequalled in the world of telephony.
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